News : Norwegian Deploys Zolv Tech for Virtual Ship Launch
London, UK, Oct 28, 2015 -- UK travel agents are to take part in what Norwegian Cruise Line claims will be the world’s first virtual cruise ship launch.
The operator has teamed up with Zolv to use a specially adapted version of the technology provider’s Full Picture call centre sales system.
The technology will use video and new 360-degree footage to showcase new ship Norwegian Escape to customers via webinars co-hosted by agents and Norwegian.
The vessel was launched in Southampton this week with 600 agents and 2,500 of their customers due to go on board.
Nick Wilkinson, Norwegian business development manager, said: "This is a world first. Having a virtual ship launch, as well as the real deal, will allow us to help our trade partners reach even more customers.
"We’ve always looked to develop our ship launches to help the trade capitalise and make bookings – this is an evolution of that."
Wilkinson added: "Zolv’s tech gives us the ability to interact with a multitude of customers and partners at the same time using video and still footage to show off what a quality ship offers to clients."
Posted by Veronica Silva Cusi, news correspondent
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Zolv is a software design company specialising in developing online travel applications.
About Norwegian Cruise Line:
Norwegian Cruise Line Corporation Ltd., a wholly owned subsidiary of Norwegian Cruise Line Holdings Ltd., is an American company operating cruise ships, headquartered in unincorporated Miami-Dade County, Florida.
Published: Thursday, October 29, 2015