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#contactcenterworld, @westyorkspolice
West Yorkshire, UK, Nov, 2020 -- Someone rang the 999 emergency line...because they wanted to police to attend an address ‘in case something happens'.
West Yorkshire Police's Contact Management Centre shared details of the call to highlight the importance of using 999 for emergency calls only.
The team often tweets some of the more unusual phone calls they receive from the general public.
The force receives 120 inappropriate calls each day, adding one is too many, as part of its #Not999 campaign.
But people who lose their property were instead re-directed to the reportmyloss.com website.
And this one was no exception.
Recently, the contact centre revealed someone called 999 to ask them to book some driving lessons for them and another called after they lost their mobile phone.
Other examples included a call from someone asking if their bank was open and a dispute over paying a window cleaner.
#contactcenterworld, @westyorkspolice
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.thetelegraphandargus.co.uk
About West Yorkshire Police:
West Yorkshire Police is the territorial police force responsible for policing West Yorkshire in England. It is the fourth largest force in England and Wales by number of officers, with 5671 officers.
Published: Wednesday, December 2, 2020
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