News : now TV and Netflix Announce Partnership
#contactcenterworld, @pccwsolutions, @netflix
Hong Kong, March, 2016 -- now TV, Hong Kong's pay-TV and OTT service provider, and Netflix, an Internet TV network, announce a partnership that will start delivering Netflix to customers through now TV's set-top boxes and the new 4K all-in-one appliance "now one" from the second quarter of 2016.
Ms. Loke Kheng Tham, PCCW's Executive Vice President of Pay TV, said, "This partnership will enable now TV customers to enjoy high quality content through the Netflix app which is directly integrated into our set-top boxes and "now one", our new ultra HD 4K all-in-one appliance, for the best big screen experience.
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Mr. Bill Holmes, Netflix's Global Head of Business Development, said, "Partnering with now TV is going to be an important component of Netflix growth in Hong Kong. We are delighted that Hong Kongers' love for the wide variety of content on Netflix can now be experienced through now TV's set-top boxes backed up by HKT's best-in-class Internet provision and content distribution network."
Published by: Laura Collins, Editorial Management
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About PCCW Solutions:
PCCW Teleservices is a global contact center and business process outsourcing (BPO) provider skilled in all facets of voice and non-voice customer services, technical support, sales, retention, and other business processes. Our 24/7 operation, supported by technologies, management practices and operational processes, contacts customers in languages that make up over half the world’s population. Our flexible business model is designed to meet client requirements and maximize opportunities from every contact. Leading local and Fortune 500 companies have aligned with our network of multi-channel contact centers throughout Hong Kong, mainland China (Shanghai, Beijing, Guangzhou, Chongqing, Shenzhen), the Philippines, United States, Panama and UK to meet today’s challenges; bringing in benefits to improve service quality and customer satisfaction, increasing revenue generation and cost efficiencies and strengthening market competitiveness.
Netflix, Inc. is a provider of on-demand Internet streaming media available to viewers in all of North America (including Cuba), South America, Australia, New Zealand and parts of Europe (Denmark, Ireland, The Netherlands, Norway, Sweden, Finland, United Kingdom, France, Switzerland, Austria, Belgium, Luxembourg and Germany), and of flat rate DVD-by-mail in the United States, where mailed DVDs are sent via Permit Reply Mail.
Published: Tuesday, March 22, 2016
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