News : NSFAS Stops SMS Communication Due to Phishing Scams
Durban, South Africa, Jan 4, 2019 -- The National Student Financial Aid Scheme (NSFAS) will no longer be communicating directly with students via the SMS channels during the 2019 academic year.
NSFAS has advised students to only use the myNSFAS Online Self-Service Portal to view application status or any other information relating to funding.
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Over the past two weeks, first-time applicants, returning and continuing students have been targeted in a phishing email and text message scams that aim to compromise personal data.
NSFAS identified scams in which fraudsters lure students into providing confidential information via a link to a site controlled by the attackers. The email or text message scam is designed to look like it is a regular message issued by the NSFAS Contact Centre.
Randall Carolissen the NSFAS Administrator said: "Unidentified attackers are posing as NSFAS representatives and sending out emails requesting applicants and progressing students to update their account information by clicking on an embedded link. We would like to warn all the applicants, students and parents to be aware of these fraudsters and take extra care when dealing with their personal information online or over the phone. Any SMS messaging regarding funding received following this message will be from fraudsters and NOT NSFAS".
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - CRM - Start With The Customer
The National Student Financial Aid Scheme of South Africa (NSFAS) is determined to make a difference in our land by providing a sustainable financial aid system for study loans and bursaries, allowing academically deserving and financially needy students to realise their potential and hopes for the future.
Published: Monday, January 7, 2019
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