News : NSPCC to Double Number of Phone Helpline Staff
London, UK, Feb, 2018 -- The NSPCC has announced it is doubling the size of its team in Belfast to run a helpline for adults concerned about children after referring 563 cases to police or social services during the course of a single year.
Last year (2016/17) the NSPCC helpline dealt with a total of 842 contacts from Northern Ireland, with 563 deemed serious enough to be referred on to the relevant authorities.
The charity has now announced the creation of seven new roles in its Belfast base for its free and confidential helpline for adults who have concerns about children.
Helpline manager for Northern Ireland, David Burns, said: "The helpline team works tirelessly taking calls from Northern Ireland and across the UK.
"We never know what exactly will be on the end of the next call, so we have to be prepared for any eventuality.
"The caller could be a mum saying their ex had not returned the children, or a claim that a child is being bullied."
Adults concerned about a child can contact the NSPCC helpline 24 hours a day, 365 days a year on 0808 800 5000.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - What Do You Need?
More Editorial From NSPCC
The National Society for the Prevention of Cruelty to Children (NSPCC) is a charity campaigning and working in child protection in England, Wales, Northern Ireland and the Channel Islands.
Published: Monday, February 12, 2018
|EkoCCS Contact Center Services|
Founded in 2010, Eko Contact Center aims to be a fresh, dynamic and accurate business partner for its customers thanks to its contemporary operation, technical infrastructure, sector-specific software...
TTEC (NASDAQ: TTEC) is a global customer experience company that designs, builds and operates captivating omnichannel customer experiences on behalf of the world's most innovative brands. Founded in 1...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.