News : NT Plans to Add New Subscribers
Kathmandu, Aug 31, 2014 -- Nepal Telecom (NT) is planning to add subscribers in the current fiscal year. The state-owned telecom operator is enhancing the quality of its service to expand its subscribers base.
Buddhi Prasad Acharya, officiating managing director of NT, said they were working on a war footing to enhance service quality.
NT plans to distribute mobile lines in the current fiscal year. For this, it is adding Base Transmitter Stations (BTSs) in different parts of the country. Similarly, it plans to expand 3G service all over Nepal.
To increase its subscriber base, NT is planning to enter into bundling agreement with different mobile handsets distributors or manufacturers.
Similarly, NT is planning to distribute CDMA lines in the current fiscal year. It also plans to expand its IP CDMA service in all 75 districts.
In order to provide quick response to customers, NT is soon opening Customer Contact Center where customers can post their complaints and get solutions.
NT is also opening Customer Experience Centers (CECs) where customers will get to learn about all the services that the state-owned operator is providing. "We have already finalized the design of CEC and have opened bid for interested parties to construct the center," Acharya said, adding that one such center in Kathmandu will come into operation very soon.
Posted by Veronica Silva Cusi, news correspondent
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