News : NTT Communications/Arkadin Named a Challenger in Gartner's 'UC as a Service'
London, UK, Sept 1, 2016 -- Arkadin, an NTT Communications company, and a global provider of Unified Communications and Collaboration services, announced it has been recognized as a Challenger in Gartner's Magic Quadrant for Unified Communications as a Service, Worldwide, published 23 August 2016. The combined NTT Communications/Arkadin entity is one of only 16 companies evaluated with services that met Gartner's stringent qualification criteria for eligibility.
"We believe our move to Challenger is a significant milestone for demonstrating our success in meeting global customer demand for cloud-based UC services," says Didier Jaubert, Arkadin CEO. "We feel this achievement is especially gratifying since fewer companies were included this year, which we believe makes the stakes even higher."
"Together with NTT Communications, we are committed to remaining at the forefront of UCaaS, with the most sophisticated infrastructure, networking and telecommunications capabilities," continued Mr. Jaubert. "We're especially excited about our new managed services offering which seamlessly integrates more advanced services, such as contact center, advanced reporting and PBX replacement capabilities, so organisations can easily benefit from the full range of hosted UC applications."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Running Multiple Contact Centers
More Editorial From Arkadin
Arkadin is one of the largest and fastest growing Collaboration Service Providers in the world. Our collection of market-leading audio/web/video conferencing and Unified Communications solutions enable enjoyable collaboration experiences that are essential to success in a digitally connected global workplace. As an NTT Communications company, our services are delivered in the cloud and backed by a cutting-edge infrastructure for premium service quality. ed locally in 19 languages through our network of
Gartner, Inc. is a research and advisory firm that helps more than 10,000 clients leverage technology to achieve business success. Gartner’s businesses consist of Research, Consulting, Measurement, Events and Executive Programs. Founded in 1979, Gartner has over 3,800 associates, including approximately 1,000 research analysts and consultants, in more than 75 locations worldwide.
Published: Monday, September 5, 2016