#contactcenterworld, @nuecho, @Fujitsu_Global
Montreal, Quebec, Canada, October, 2016 -- Nu Echo, a contact center solutions provider and professional services organization in the Province of Québec, announced the signature of an agreement with Fujitsu Consulting (Canada) Inc, to provide certain IT services and consulting. Fujitsu and Nu Echo have entered into this agreement to begin offering solutions to serve a mutual client.
Nu Echo is based in Montreal and is serving the world market for advanced contact center consulting and solutions development. Made up of four major practices: consulting and development, testing, speech applications and tuning, and custom development, Nu Echo answers the needs of multinational organisations looking to push their contact centers to new heights of client experience.
"Fujitsu is the most recent international firm to enter into an agreement with Nu Echo. Part of our strategy for 2016 and 2017 was the development of new partnerships and ways of extending business through the combination of business offerings." stated Mr. Yves Normandin, CEO, Nu Echo. "Pairing Fujitsu’s market recognition and connections with Nu Echo’s advanced technical knowledge of the market creates a mutually beneficial business relationship."
"Since Fujitsu and Nu Echo had already established a good working relationship through serving several mutual accounts, our decision to strengthen our business ties was simple. It just seemed logical," states Mr. Christian Giroux, Head of sales Quebec region for Fujitsu Canada. "The Nu Echo team brings high-precision consulting services to some complex issues. Their team brings the knowledge and professionalism for which Fujitsu has become renowned; our agreement is a natural fit."
"We are happy to start working with Fujitsu Canada. As a recognised leader in IT consulting, we look forward to supporting Fujitsu in contact center deployment projects" states Mr. Daniel Paradis, VP Business Development at Nu Echo. "Our strategy has allowed us to steadily grow our business, ensuring that we can continue to do what we are good at; providing excellence in contact center consulting and solutions development to fortune 500 clients worldwide."
#contactcenterworld, @nuecho, @Fujitsu_Global
Posted by Veronica Silva Cusi, news correspondent
About Nu Echo:
We’re changing the conversation At Nu Echo, we create intelligent automated conversational solutions to take your customer experience to the next level and improve operational efficiency. And to make sure you never miss a valuable opportunity. We collaborate with you to bring every communication channel into the 21st century, triggering more relevant and responsive conversations to help you connect with your customers and power your business forward.
Fujitsu is a provider of customer-focused information technology and communications solutions for the global marketplace. Since Fujitsu 19 19s establishment in 1935, we have maintained a commitment to modern technological innovation and uncompromising product quality.
Published: Wednesday, October 12, 2016
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