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News : Nu Echo Announces Signature of an Agreement with Fujitsu Canada
Montreal, Quebec, Canada, October, 2016 -- Nu Echo, a contact center solutions provider and professional services organization in the Province of Québec, announced the signature of an agreement with Fujitsu Consulting (Canada) Inc, to provide certain IT services and consulting. Fujitsu and Nu Echo have entered into this agreement to begin offering solutions to serve a mutual client.
Nu Echo is based in Montreal and is serving the world market for advanced contact center consulting and solutions development. Made up of four major practices: consulting and development, testing, speech applications and tuning, and custom development, Nu Echo answers the needs of multinational organisations looking to push their contact centers to new heights of client experience.
"Fujitsu is the most recent international firm to enter into an agreement with Nu Echo. Part of our strategy for 2016 and 2017 was the development of new partnerships and ways of extending business through the combination of business offerings." stated Mr. Yves Normandin, CEO, Nu Echo. "Pairing Fujitsu’s market recognition and connections with Nu Echo’s advanced technical knowledge of the market creates a mutually beneficial business relationship."
"Since Fujitsu and Nu Echo had already established a good working relationship through serving several mutual accounts, our decision to strengthen our business ties was simple. It just seemed logical," states Mr. Christian Giroux, Head of sales Quebec region for Fujitsu Canada. "The Nu Echo team brings high-precision consulting services to some complex issues. Their team brings the knowledge and professionalism for which Fujitsu has become renowned; our agreement is a natural fit."
"We are happy to start working with Fujitsu Canada. As a recognised leader in IT consulting, we look forward to supporting Fujitsu in contact center deployment projects" states Mr. Daniel Paradis, VP Business Development at Nu Echo. "Our strategy has allowed us to steadily grow our business, ensuring that we can continue to do what we are good at; providing excellence in contact center consulting and solutions development to fortune 500 clients worldwide."
Posted by Veronica Silva Cusi, news correspondent
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About Nu Echo:
Nu Echo was founded in 2002 with the goal of developing packaged VoiceXML speech applications. The company developed a complete suite of development, optimization, and testing tools, which are still the foundation of its speech recognition and application development practice. Several of these tools are now publicly available, including the NuGram™ IDE grammar development environment, the NuBot™ Call Center testing platform, and, more recently, Rivr™, an open-source VoiceXML application framework.
Fujitsu is a provider of customer-focused information technology and communications solutions for the global marketplace. Since Fujitsu 19 19s establishment in 1935, we have maintained a commitment to modern technological innovation and uncompromising product quality.
Published: Wednesday, October 12, 2016