News : Nuance Announces Nina ID 2.0
Burlington, MA, USA, Dec 14, 2016 -- Nuance Communications, Inc. (NASDAQ: NUAN) announced Nina ID 2.0, which adds integrated multi-factor authentication to the Nina Virtual Assistant for customer service.
Today, with the introduction of Nina ID 2.0, enterprises can add a level of security to their mobile apps, allowing their customers to be automatically authenticated by saying a simple voice passphrase or taking a selfie.
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"Consumers today need to be able to reach out and engage with brands quickly and easily – wherever they are – and that’s often from a mobile device," said Robert Weideman, general manager and executive vice president, Nuance Enterprise Division. "Nina ID brings to the virtual assistant world the same proven Nuance biometrics technologies used by millions of consumers via leading organizations such as Barclays, ING Netherlands, Tangerine Bank, Tatra Banka, Turkcell, Santander Mexico and Vodacom South Africa."
"Intelligent authentication goes hand-in-hand with the expansion of virtual agents and intelligent assistants," explained Dan Miller, Lead Analyst at Opus Research. "With Nina ID, Nuance defined a simple way to establish secure, trusted and personalized links between customers and the brands with which they carry out business."
Posted by Veronica Silva Cusi, news correspondent
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Nuance Communications (NASDAQ: NUAN) is a provider of voice and language solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses experience Nuance’s proven applications.
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