News : Nuance Closes Acquisition of TouchCommerce
Burlington, MA, USA, Aug16, 2016 -- Nuance Communications, Inc. (NASDAQ: NUAN) announced that it has closed the acquisition of TouchCommerce, a technology partner and provider in digital customer service and engagement solutions. The addition of TouchCommerce will accelerate Nuance’s Enterprise business and expand its customer care solutions with a range of new digital engagement offerings, including live chat, customer analytics and personalization solutions.
Posted by Veronica Silva Cusi, news correspondent
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Nuance Communications (NASDAQ: NUAN) is a provider of voice and language solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses experience Nuance’s proven applications.
Founded in 1999, TouchCommerce delivers results for market-leading brands with innovative online engagement solutions that enhance customer experience, increase revenue and reduce support costs while using real-time customer data analytics.
Published: Monday, August 22, 2016