News : NuBot Contact Center Performance Testing Platform v4.0 Arrives
Montreal, Quebec, Canada, June 7, 2016 -- Nu Echo, a contact center solutions provider and boutique style consulting firm, announced the launch of NuBot platform release version 4.0. This new platform release improves the user experience by simplifying the creation of test cases, the launch of tests, and presentation of results through detailed graphical dashboards.
"Testing is truly a mandatory step in any new contact center or telephony infrastructure deployment; every project has issues it is just a matter of whether you have tried to find them or not. NuBot platform 4.0 takes the complicated development side of performance testing out of the equation. A deep level of performance testing knowledge is always required, but our new platform allows us to demonstrate true value to our clients who can easily view their tests, browse results and dashboards and relaunch tests at a click of a button," states Mr. Pascal Deschênes, Chief Product Architect, Nu Echo.
Posted by Veronica Silva Cusi, news correspondent
Source: Nu Echo
Today's Tip of the Day - Customer Satisfaction Surveys
More Editorial From Nu Echo
About Nu Echo:
Nu Echo was founded in 2002 with the goal of developing packaged VoiceXML speech applications. The company developed a complete suite of development, optimization, and testing tools, which are still the foundation of its speech recognition and application development practice. Several of these tools are now publicly available, including the NuGram™ IDE grammar development environment, the NuBot™ Call Center testing platform, and, more recently, Rivr™, an open-source VoiceXML application framework.
Published: Wednesday, June 8, 2016