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News : Numericable-SFR to Open Call Centre in Madagascar
Morocco, May 11, 2015 -- French cable and mobile operator Numericable-SFR plans to reduce staff at its call centre in Morocco and open a new facility in Madagascar to benefit from lower local wages, reports French weekly Le Canard Enchaine.
In France, the company has reportedly decided to eliminate individual performance-based raises and will take some outsourced work in-house, a decision challenged by trade union CFDT, which has posted an online petition to CEO Eric Denoyer, "I do not want to be a billionaire, I only want a salary increase!"
Posted by Veronica Silva Cusi, news correspondent
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Numericable-SFR is a French cable operator and telecommunications services company, formed after the purchase of SFR by Numericable in November 2014.
Published: Tuesday, May 12, 2015