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News : Numurkah District Health Service Improves Safety with Spok's Solution
Perth, Western Australia, Nov 12, 2014 -- Spok, Inc. announces that Numurkah District Health Service in Victoria, Australia, is using the Spok(R) clinical alerting solution to improve staff safety and efficiency.
A community health provider, Numurkah has created an alerting hub using the Spok solution, which prioritises notifications from clinical and safety systems and relays them to the right on-duty staff member for fast resolution. The solution helps staff address alerts rapidly while improving both patient and employee safety. In addition, the Spok solution’s extensive capabilities and complete audit trail enable new workflow efficiencies throughout the hospital, which is key to meeting Australia’s National Safety and Quality Health Service (NSQHS) standards.
The clinical alerting solution also lets staff send duress alarms from their Cisco(R) wireless IP phones to the correct team to accelerate response time. Moreover, it allows the originator of the duress call to have greater confidence in the outcome knowing assistance is on the way. The solution also improves patient care through integration with the nurse call and fire panel systems. For example, when a patient pushes the nurse call button, the Spok solution automatically sends an alert including the patient’s location to the appropriate caregiver on his or her smartphone or Cisco wireless IP phone.
Posted by Veronica Silva Cusi, news correspondent
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Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. SPOK, -0.88% is proud to be a leader in critical communications for healthcare, government, public safety, and other industries. We deliver smart, reliable solutions to help protect the health, well-being, and safety of people around the globe. More than 125,000 organisations worldwide rely on Spok for workflow improvement, secure texting, paging services, contact centre optimisation, and public safety response.
Published: Friday, November 14, 2014