News : NurseWise Receives Full URAC Accreditation
St. Louis, MO, USA, March 30, 2015 -- Centene Corporation (NYSE: CNC) announces that NurseWise, its national multilingual nurse triage and health education subsidiary, received full Health Call Center Accreditation from URAC, a Washington, DC-based health care accrediting organization that establishes quality standards for the health care industry.
The URAC accreditation process demonstrates a commitment to quality services and serves as a framework to improve business processes through benchmarking organizations against nationally recognized standards. URAC's accreditation process involves a rigorous four-phase review: building the application, desktop review, on-site review, and committee review. The Health Call Center Accreditation assures that registered nurses, physicians or other validly licensed individuals perform the clinical aspects of triage and other health information services in a manner that is timely, confidential, and includes medically appropriate care and treatment advice.
"We are proud to once again receive URAC accreditation, which validates our long-standing dedication to provide quality health care service and programs to those we serve," said Kimberly D. Tuck, RN, Chief Executive Officer and President of NurseWise. "We believe that by providing knowledge and tools, we can improve health care access and empower those we serve to make the best decisions for their health needs."
Posted by Veronica Silva Cusi, news correspondent
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NurseWise is a wholly owned subsidiary of Centene Corporation in the business of providing multilingual telehealth (nurse triage and health education) services. We partner with health plans, hospitals, providers, colleges and universities, and other specialty organizations to ensure all callers have access to high quality, appropriate care. Our services are designed to encourage callers to become active participants in their health care, engaging in activities that promote appropriate utilization of care resources as well as better health outcomes for individuals and their families.
About Centene Corporation:
Complete Leader in 24/7 Telephonic Nursing Triage, Behaviorral health, Answering Services, and pro-active healthy lifestyle coaching.
Published: Wednesday, April 1, 2015