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News : Nuspire Launches Enhanced Partner Program to Expand Availability of Managed Cybersecurity Services

#contactcenterworld, @mrb_pr

Commerce, MI. Sept. 13, 2022 -- Nuspire, a managed security services provider (MSSP), announced the launch of the Nuspire Partner Program, aimed at empowering channel and technology partners to sell a full suite of managed cybersecurity services.

Nuspire’s lineup of solutions features managed detection and response (MDR), endpoint detection and response (EDR), managed gateway and vulnerability management services, consulting services, proactive response and prevention technology, and a 24/7/365 security operations center (SOC). The program is designed to meet partners where they are, whether they want to introduce cybersecurity services to their clients or expand their existing services portfolio.

"At Nuspire, we go beyond the traditional MSSP model to develop innovative ways to help our clients optimize their entire security program. Our enhanced partner program is a vital way for us expand this model and our vertical market reach, as well as provide more comprehensive support to our clients," said Lewie Dunsworth, CEO of Nuspire. "Built with myNuspire as the foundation, our partner program will offer unprecedented visibility and the power to use real-time, actionable data to inform security program improvements – all via a single pane of glass."

The program is led by channel veterans Heather Bell, Vice President of Channel Sales, and Nancy Warehime, Director of Partner Programs. Prior to Nuspire, Bell oversaw channel sales for a number of cybersecurity companies, including Above Security. Warehime most recently managed strategic alliances and indirect channel program initiatives for Level 3, CenturyLink and Lumen.

"With recent data revealing a significant increase in security threats this year, it’s more important than ever for partners to offer much-needed cybersecurity services," said Bell. "Built on 20+ years of cybersecurity expertise, Nuspire’s partner program empowers partners with industry-leading security solutions, knowledge and support. Partners can expand their services offerings and grow stable, recurring revenue while addressing key client challenges."

"Nuspire’s partner program makes it simple to sell security through a frictionless, white glove experience," said Warehime. "Our partners are trusted consultants with access to best-in-breed technologies, invaluable visibility and actionable insights – resulting in a tailored and unique experience for both them and their clients."

#contactcenterworld, @mrb_pr


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Today's Tip of the Day - Make Self Service A Breeze

Read today's tip or listen to it on podcast.

Published: Thursday, September 15, 2022

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2024 Buyers Guide IVR

 
1.) 
Premium Listing
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.


2.) 
Computer Data Services, LLC

VIRTUAL PBX
Get the benefits of an expensive, on-premise telephone system without the high price tag and annoying maintenance.

- Never miss another phone call
- No more busy signals
- Feature rich
- Answer your calls from anywhere

3.) 
eGain Corporation

eGain SmartIVR
eGain SmartIVR is an over-the-top solution to modernize IVR systems. Businesses can offer smartphone callers an easy choice to resolve queries via digital messaging and intelligent self-service. And they can optimize the IVR experience with end-to-end analytics.

4.) 
PEC Telecom

Virtual Phone Numbers (DID) and Business VoIP Phone Service
Whether a customer is running a Call Center business, an IVR system to take phone orders or a voice mail service bureau, he still needs inbound lines and access numbers (DIDs). These lines and DIDs give customers the ability to call in and use the service. Traditionally, these lines and DIDs were obtained through the local telephone company (i.e. Verizon, AT&T or Time Warner) and a company could only purchase numbers with area codes in the region the system resided. With VoIP, this has changed.

DID Live is an IP DID service that allows you to accept incoming calls via VoIP as an alternative to standard digital or analog lines. The service provides the same quality of sound you expect from...
(read more)

5.) 
Pointel

Voice Self Service
Voice self-service can reduce cost and improve customer satisfaction. As with every system implementation, it is not the software, but the implementation that will define the success of the project. This also holds true for self-service implementations. Pointel follows a unique and proven process to implement voice self service. This process has been fine-tuned through years of experience implementing contact center and self-service applications. Pointel can design and develop solutions that will meet and exceed our client’s voice application needs. With several years of experience in Genesys GVP(Genesys Voice Platform) implementation and integration, Pointel can provide an integrated voice...
(read more)
 

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