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News : Ocado to Create 300 Jobs with Move to Former Vaux Site in Sunderland

#contactcenterworld

Sunderland, England, July, 2019 -- Online grocery firm Ocado is to create 300 jobs in Sunderland with the opening of a call centre on the former Vaux brewery site.

The e-commerce business, which recently launched a joint venture with Marks and Spencer, will be the first occupier of The Beam office block, taking the top two floors of the first building on the city centre regeneration plot.

Ian Pattle, general manager for customer service and strategy at Ocado, said: "We’re pleased to be coming to Sunderland as we grow our market leading customer service proposition.

"The new contact centre will support our existing service and we look forward to welcoming new talent from the local area to our team."


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Sunderland Council leader Graeme Miller said the announcement was "hugely significant for Sunderland".

He said: "Ocado’s decision to invest in The Beam is absolutely fantastic news not only for Sunderland but for the entire North East region.

"The company is one of the most innovative and progressive in the world when it comes to ecommerce and for Sunderland to be chosen as the base of its newest office is a sign of just how attractive a proposition our city has become over the past few years.

"We have built a fantastic relationship with Ocado over the course of the last year, and we will build on that to ensure they’re supported to make their new Sunderland base an overwhelming success.

"We couldn’t be happier that we’ve attracted such an exceptional brand to our city centre and we look forward to supporting them as they build a team and grow from here."

The Beam is the first building on the site of the former Vaux brewery, which closed in 2000.

The site close to the city centre has been the subject of lengthy wrangling since then, but there are now hopes that thousands of jobs can be created there with a mixture of offices, leisure businesses, plus a new home for the city council.

Coun Miller said: "It’s been a long time coming, but this is the start of the Vaux site springing back to life. As a council we have backed the city centre with public sector investment, and today’s news demonstrates how that is attracting increased private sector investment.

"With the latest figures showing £1.5bn being invested in the city, and £500m of that going into the city centre, this is a big step in the transformation of Sunderland as we build a more healthy, vibrant and dynamic city."

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.chroniclelive.co.uk


Today's Tip of the Day - Choose Your Response Method Carefully

Read today's tip or listen to it on podcast.

Published: Friday, August 2, 2019

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