
Muscat, Oman, May 19, 2020 -- The Ministry of Health (MOH), has issued a clarification regarding its contact centre numbers.
A statement issued online by the MOH said: "The Ministry of Health would like to clarify that the phone numbers "24441999" and "1212" are the contact centre numbers of the Ministry and are not for reporting violations of home and institutional isolation as published recently in one of the sites."
"Thus, MOH appreciates your valuable cooperation," the statement added.
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.zawya.com
Published: Thursday, May 21, 2020
2.) | Consilium Software Consilium UniCloud™ UniCloud™ is an intuitive platform that allows Enterprises to deploy and manage their Unified Communication (UC) and Contact Center (CC) services with ease and entire provisioning can be completed in seconds using this comprehensive tool supporting digital transformation. The latest release 7.0 of UniCloud™ is a multi-tenant platform that transforms the delivery, management, and integration of collaboration and contact center solutions, for both Cloud and On-Premise deployment models. With its single-pane-of-glass views and quick provisioning tool, UniCloud™ is instrumental in reducing the time to provision an entire multi-cluster Cisco collaboration platform, including contact centers (C... (read more) PH: (+61) 406 501 368 |
3.) | OpsTel Services SPEED & PLUS The SPEED solution solves for service level issues while cost optimizing the environment with automation. Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment. Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires. Speed features: *Automated / Scheduled Temporary Agent Skills Configuration Management *Immediate Temporary or Reoccurring Schedule Skills Configuration Changes *Easy to Use/Operations Administration Focused *Descriptive Monitoring Activity Dashboard *Detailed “End to End’ Audit Trail and Perfor... (read more) PH: 1+480-435-9390 |