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News : Oman's Health Ministry Issues Clarification on Contact Numbers

#contactcenterworld

Muscat, Oman, May 19, 2020 -- The Ministry of Health (MOH), has issued a clarification regarding its contact centre numbers.

A statement issued online by the MOH said: "The Ministry of Health would like to clarify that the phone numbers "24441999" and "1212" are the contact centre numbers of the Ministry and are not for reporting violations of home and institutional isolation as published recently in one of the sites."

"Thus, MOH appreciates your valuable cooperation," the statement added.

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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.zawya.com

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More Editorial From Ministry of Health (MOH)

Saudi Ministry of Health Provides More Accessible Health Services

Published: Thursday, May 21, 2020

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2021 Buyers Guide
Get Listed
Messaging Systems

1.)	Amtelco miSecureMessages miSecureMessages is an encrypted messaging application designed as a pager replacement for healthcare organizations, call centers, and enterprise environments.

2.)

eGain Corporation

Messaging Hub
eGain has rearchitected its platform to handle the messaging channels in a new way. eGain Customer Engagement Hub™, the platform that unifies knowledge, AI, analytics, and conversations to ensure that no channel is left in a silo, also powers the eGain Messaging Hub.

https://www.egain.com/messaging-hub/

3.)

Startel Corp.

Contact Center Software
Startel is a leading provider of unified communications, business process automation and performance management solutions for contact centers. Since its founding in 1980, Startel has established a loyal customer base from a variety of industries, including contact centers, education, healthcare, insurance and telephone answering service. Startel's solutions are designed to enhance the customer experience, improve employee productivity, reduce operating costs, and increase revenues.

4.)

Synthetix

Engage with your customers in Real-Time.

Connect personally with your customers, generating new revenues and boosting CSAT scores. Synthetix Chat is the fastest way to engage your users, with a Live Key-Press Feed, ID and Verification, simultaneous chats and AI-Powered predictive suggestions, Synthetix Chat reduces averages handling times by up to 50%.