Muscat, Oman, May, 2020 -- As nation-wide efforts to combat COVID-19 continue to grow, ‘Work from Home’ is gaining momentum with more organisations supporting their employees to work remotely.
Omantel, a Sultanate’s telecom and ICT service provider, has recently announced the offering of various ICT services that continues to help enterprises and government entities across the Sultanate to remotely collaborate and work efficiently from home during the pandemic. In cooperation with Cisco, Omantel extends WebEx service free of charge for 3 months, Teams Free trial for 6 months along with its partnership with Microsoft as well as 4 months free trial of IGTIMAATI, an Omani startup with an in-country hosted collaboration and conferencing platform. The various solutions are catered to address various needs of various applications and sectors.
All of these offerings along with many others like audio conference, mobile IVR, Contact Centre as services (CCaS) were deployed and extended to enable the public and private organisations to work seamlessly from home and build on their operational excellence.
"We continue to build on our primary role to keep people and businesses connected and lead a total connected community through innovation. As COVID-19 continues to weigh on industries and societies globally, we extend the support to our customers by offering a wide range of ICT products and services in order to encourage more organisations to adopt ‘Work from Home’ principles, improve their operational activities, and expedite the combating of the pandemic while ensuring the safety of their employees," said Eng. Baha Al Lawati, Vice President of Omantel’s Enterprise Business Unit.
He also added, "We are keen on developing our enterprise offerings and boosting partnership with public and private organisations in a way that drives the digital transformation forward and speeds up efforts toward containing the pandemic."
#contactcenterworld, @omantel, @Cisco
Posted by Veronica Silva Cusi, news correspondent
Cisco provides Unified Customer Contact solutions that extend customer care beyond simple phone transactions and the traditional contact centre to unique content-rich customer centric experiences. These solutions let you uniquely personalize communication with individual customers through a variety of media including voice, Web, e-mail, and video.
Published: Monday, May 4, 2020
|1.)||All Ears Ltd|
Freemate headsets, and sanitary solutions for headsets
Freemate headsets available, corded and wireless for telephony and USB. 3 year warranty compatible with all model phones. We supply accessories from downleads, USB leads, ear cushions, leatherettes and we service call centre headsets, these are sanitised and repaired or serviced as required.
We supply the corporate environment, Government departments, security, medical and professional offices and meet the needs of many of New Zealand's SOHO market.
We can even develop and create one-off solutions for those with mobility or disability limitations opening up a world of freedom in communications. And we like to have fun on the journey.
PH: 644 9201929
Smith Corona Headsets
3 year warranty compatible with all model phones. Accessories also available. Cords, earpads, etc all factory direct pricing
Since 1998 Headsets123 has been supplying Call Center Grade corded phone headsets, wireless headsets, headset telephones and a wide range of headset accessories to accommodate Medical, Insurance, Financial offices and large Call Centers environments offering you value, comfort, flexibility and increased productivity in your day to day business.
Our offices are located just outside of Seattle, WA. We hope you enjoy our wide range of headsets and accessories.
Jabra is a leader in engineering communications and sound solutions – innovating to empower both consumers and businesses. We are committed to letting people hear more, do more, and be more than they ever thought possible. Through sound and video, we help transform lives. Jabra engineering excellence leads the way, building on 150 years of pioneering work. This allows us to create integrated headsets and communications tools that help professionals work more productively; wireless headphones and earbuds that let consumers better enjoy calls, music, and media; and pioneering video conferencing solutions, enabling seamless collaboration between distributed teams. Jabra employs approx. 1,400 people worldwide
Based in Dorset, England, JPL designs and manufactures innovative professional telecom headsets. We have a wide range of professional telecom and call centre use headsets in wired, wireless DECT and Bluetooth styles.
Making sure that your customer’s voice can be heard is vital. JPL Telecom ensures that your customer’s experience is first-class. All headsets have our Surround Shield™ noise cancellation to make certain your customer only hears what you want them to hear. Comfortable and attractively designed headsets are built to withstand the constant use in any call centre environment.
Our aim is to continuously improve customer choice, offering a fair price and value to our resellers and end users.
PH: +44 (0)1258 820100
|7.)||Unicom Services Ltd.|
Contact center headsets and conference solutions
Unicom Services Ltd. is a distributor of professional headsets and communication solutions for all possible applications.
Products and Services:
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* Telecom Products - office wired and wireless phones, dect systems, softphones.
* Video conference software for contact centers and offices.
* Unified Communication Solution.
|8.)||Xiamen Mairdi Electronic Technology Co., Ltd|
Call Center Headsets
Mairdi is a professional call center headsets maker in China. We've designed, produced and exported professional communication headsets for 16 years. Our headsets were exported to over 120 countires in the world.
Our headsets are widely compatible with nearly all IP Phones, desk phones, PC and mobiles. They are all noise cancelling and with built-in hearing protection technology. Our headset accessories are Plantronics or Jabra compatible. All the headsets and accessories are CE,FCC, RoHS certificated.