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News : Omni-Channel Software Company OpenMethods Receives Funding
Los Angeles, CA, February 3, 2016 -- OpenMethod, a provider in SaaS solutions for contact centers to deeply integrate telephony platforms with customer relationship management (CRM), has secured new financing from Kayne NewRoad Ventures Fund II, L.P., a growth fund co-managed by Kayne Anderson Capital Advisors, L.P. and NewRoad Capital Partners, LLC.
Clete Brewer, a Managing Partner for NewRoad Capital Partners, LLC says, "We are excited to invest in OpenMethods, given their track record of helping contact centers dramatically improve both their cost economics and their already high customer satisfaction ratings."
David Walsh, a Managing Partner for Kayne Anderson Capital Advisors, L.P. adds, "OpenMethods is elegantly tackling the fundamental problems that contact centers face in trying to create an omni-channel experience for their customers. We look forward to working with the team as they scale."
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Omni-channel Enablement Software
Published: Thursday, February 4, 2016