News : Omni-Channel Software Company OpenMethods Receives Funding
Los Angeles, CA, February 3, 2016 -- OpenMethod, a provider in SaaS solutions for contact centers to deeply integrate telephony platforms with customer relationship management (CRM), has secured new financing from Kayne NewRoad Ventures Fund II, L.P., a growth fund co-managed by Kayne Anderson Capital Advisors, L.P. and NewRoad Capital Partners, LLC.
Clete Brewer, a Managing Partner for NewRoad Capital Partners, LLC says, "We are excited to invest in OpenMethods, given their track record of helping contact centers dramatically improve both their cost economics and their already high customer satisfaction ratings."
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
David Walsh, a Managing Partner for Kayne Anderson Capital Advisors, L.P. adds, "OpenMethods is elegantly tackling the fundamental problems that contact centers face in trying to create an omni-channel experience for their customers. We look forward to working with the team as they scale."
Today's Tip of the Day - Patronising Agents
More Editorial From OpenMethods
Omni-channel Enablement Software
Published: Thursday, February 4, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
HKT is Hong Kong's premier telecommunications service provider and leading operator in fixed-line, broadband and mobile communication services. It meets the needs of the Hong Kong public and local and...
|PT Telekomunikasi Indonesia|
Telkom Group is the only state-owned telecommunications enterprise as well as telecommunications and network service providers in Indonesia. Telkom Group serves millions of customers throughout Indone...
Singapore Telecommunications Limited, commonly abbreviated as SingTel, is a Singapore telecommunications company