News : OnBrand24 Named by TopTenREVIEWS for Quality Excellence
Beverly, MA, Dec 13, 2013 -- Call center services outsourcer OnBrand24 has been recognized for the second straight year by TopTenREVIEWS for excellence in the delivery of inbound customer service and outbound lead generation services.
"OnBrand24 took home this year's TopTenREVIEWS Silver Award for using highly trained representatives who boast an average of five years of experience working at a call center," the publication reported. "The U.S.- based OnBrand24 employs a workforce that includes English-speaking employees with ‘neutral’ accents who can be easily understood by other English speakers, as well as individuals who are fluent in Spanish and French. With the level of education, life experience and emotional maturity exhibited by its call center representatives, OnBrand24 can expertly field client phone calls as they come pouring in and offer a satisfying customer experience."
OnBrand24, headquartered near Boston in Beverly, MA, was also named to this year’s Inc. 5000, a listing by Inc. Magazine of the fastest growing privately owned companies in the United States. Other 2013 milestones include the opening of a second call center facility in Savanna, GA, and a third in Portsmouth, NH.
Posted by Veronica Silva Cusi, news correspondent
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We are a Massachusetts call center services provider serving clients in the Boston area, New England and nationwide. For 30 years, OnBrand24 has delivered domestic, 24/7 outsourced telemarketing, telesales, inbound order processing, help desk, outbound B2B lead generation and appointment setting. Our mission: Enhance the customer service and sales revenue of our clients and lower their business costs.
Published: Monday, December 16, 2013