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News : One Emergency Call Center to Serve 3 Coastal NC Counties

#contactcenterworld

Manteo, NC, USA, Apr 4, 2017 -- One emergency call center will serve three coastal North Carolina counties in an agreement that officials say is a precedent they believe will spread across the state.

The Virginian-Pilot of Norfolk, Virginia, reports officials from Dare, Hyde and Tyrrell counties cut the ribbon Monday on the call center in Manteo.

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The center will house 911 communications apparatus for the three counties. It also provides an emergency operations center for Dare County where first-responders and storm-damage assessors can live during a hurricane.

The building can withstand winds of up to 150 mph.

Hyde County manager Bill Rich says the agreement among the three counties for a 911 center is the first in the state. He says he believes other counties will have to consolidate 911 centers eventually.

#contactcenterworld

Posted by Veronica
Silva Cusi, news correspondent
Source: http://www.journalnow.com


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