News : OneRoof Energy Announces Expanded Phoenix-Based Call Center
San Diego, April 30, 2014 -- OneRoof Energy, Inc., a solar services provider and subsidiary of OneRoof Energy Group, Inc. (TSXV:ON), announces that it plans to triple its existing call center from 40 full time employees to 120 full time employees, adding 80 jobs to the Phoenix market over the next twelve months.
The call center expansion is necessary to provide support for the company's growing direct sales force launched in 2013 and comes amid rapid market expansion, including the company's entry into the Massachusetts market earlier this month. The center will also provide support for new channel alliances currently under development including retail energy partnerships.
"With a number of reputable call center training institutes in the area, Phoenix is a hot bed for call center expertise. It is also a mature solar market and that is an ideal combination for us," states Nick Hofer, Senior Vice President of Sales and Marketing at OneRoof Energy. "We are committed to providing the best customer experience in the industry and the call center will play a critical role in realizing that goal."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - 5 Ways To Start Motivating Agents Today!
About OneRoof Energy:
OneRoof Energy is a complete solar services provider offering homeowners everything from the financing, system design and installation project management to ongoing system monitoring and maintenance. Through the use of our game-changing, proprietary solar sales and design software, we help homeowners find a finance option that is best suited to their individual lifestyle and budget, including the zero-down lease option.
Published: Thursday, May 1, 2014
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...
For over 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing s...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.