#contactcenterworld, @_onestream, @186kloud

Rochester, NY, USA, Oct 18, 2021 -- OneStream Networks, Inc., an enterprise-grade Global cloud-based SIP trunking, SD-WAN, Cloud PBX and Contact Center managed service provider, announced a strategic partnership with 186Kloud, an EMEA distributor of connectivity and cloud services. The partnership allows 186Kloud to provide its European technology partners with OneStream Networks' full portfolio of services; offering a single platform for both employee and customer experience, which includes fully integrated, Cloud global voice, SIP trunking, SD-WAN, Cloud PBX and Cloud UC/ Contact Center services, Teams, and Meeting services.

186Kloud has added to its technology portfolio OneStream’s Cloud Voice Hub. This is the latest addition to the portfolio and offers multi-platform cloud PSTN integration and on-net call routing integration. 

Stephen Hackett, Managing Director and Founder of 186Kloud, said, "The demand for global cloud voice, unified communications and contact center solutions has skyrocketed, as many businesses have shifted to hybrid work environments. OneStream Networks offers a single-vendor, and we are thrilled to add them to our growing portfolio of top providers. This partnership with OneStream Networks will allow our partners to help their clients facilitate and enhance a better employee and customer experience." OneStream Networks’ channel-first strategy, centered around the global OneStream Networks Channel Program, is helping channel partners meet increasing demand for cloud solutions that allow mid-market, enterprise, and public sector organizations to optimize employee and customer engagement. The OneStream Networks Channel Program ensures every member of OneStream Networks’ channel community, from Distributors and partners to Value Added Resellers (VARs), has the necessary resources to grow their customer base, build new revenue streams and increase profits.

"Our partners, and the strong and trusted long-term relationships they have built with their customers, are driving our channel-first success. 186Kloud is a strong and welcome addition to the OneStream Networks Channel Program," said Andrew Ramos, Vice President of Global Channel Sales at OneStream Networks. "The channel has been essential in guiding organizations along their digital transformation journey as they move off legacy, on-premises communications and customer engagement systems. OneStream’s global Cloud Voice Hub and SD-WAN with advanced security are proven, best-in-class solutions for enterprises seeking the flexibility, reliability, and zero-outage performance needed to achieve their multi-platform global data and communications digital. OneStream in this strategic partnership with 186Kloud will lead the way with the industry’s most advanced SIP and networking infrastructure, providing a single source cloud solution in over 200 countries.

#contactcenterworld, @_onestream, @186kloud

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.einnews.com