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News : OneStream Networks Cloud Voice Hub

#contactcenterworld, @_onestream

Rochester, NY, US, July, 2021 -- OneStream Networks launched Cloud Voice Hub, a global cloud-based SIP PSTN and multi-platform integration network. Cloud Voice Hub unleashes the full capabilities of enterprise cloud collaboration, unified communications, and contact centers with certified, cloud-based SIP PSTN voice service and on-net call routing integration across platforms.

"OneStream continues to invest in enhancing its award-winning global SIP voice network," said Brian Skidmore, Chief Marketing Officer, OneStream Networks. "Our engineering and development teams have worked closely with providers like Cisco, Microsoft and Genesys to ensure that our global cloud SIP PSTN and call routing services are successfully certified and supported. The result has been a tremendous joint effort between companies where their world-class collaboration tools combine with our world-class SIP PSTN services to provide a complete communications solution to meet the most challenging customer requirements. Cloud Voice Hub puts customers in control of their cloud communications and provides our valued VAR, Distributor and Agent partners with a highly-differentiated solution to support their enterprise customer base."

#contactcenterworld, @_onestream
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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.einnews.com


About OneStream Networks:
Company LogoOneStream Networks is a leading global provider offering enterprise-grade hosted and managed IP communications to business customers in over 50 countries and 4,000 cities worldwide. Global SIP trunking, hosted PBX, contact center applications, converged data services and other cloud based services are delivered and managed via OneStream's MPLS network or via a third-party MPLS provider.
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Today's Tip of the Day - Listen

Read today's tip or listen to it on podcast.

Published: Tuesday, July 20, 2021

Printer Friendly Version Printer friendly version

2021 Buyers Guide Messaging Systems

 
1.) 
Amtelco

miSecureMessages
miSecureMessages is an encrypted messaging application designed as a pager replacement for healthcare organizations, call centers, and enterprise environments.

2.) 
eGain Corporation

Messaging Hub
eGain has rearchitected its platform to handle the messaging channels in a new way. eGain Customer Engagement Hub™, the platform that unifies knowledge, AI, analytics, and conversations to ensure that no channel is left in a silo, also powers the eGain Messaging Hub.

3.) 
Startel Corp.

Contact Center Software
Startel is a leading provider of unified communications, business process automation and performance management solutions for contact centers. Since its founding in 1980, Startel has established a loyal customer base from a variety of industries, including contact centers, education, healthcare, insurance and telephone answering service. Startel's solutions are designed to enhance the customer experience, improve employee productivity, reduce operating costs, and increase revenues.

4.) 
Synthetix

Engage with your customers in Real-Time.

Connect personally with your customers, generating new revenues and boosting CSAT scores. Synthetix Chat is the fastest way to engage your users, with a Live Key-Press Feed, ID and Verification, simultaneous chats and AI-Powered predictive suggestions, Synthetix Chat reduces averages handling times by up to 50%.
 

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