News : Only 12% of the Outsourcing Companies in Romania are Call Centers
Only 12% of the outsourcing companies with operations in Romania have as main activity the call center part, according to a CBRE study.
"Outsourcing is not only call center activity. The Shared Service Centers have had a very important evolution in the last years, as they have tripled their number," said Laura Dumea-Bencze, head of research within real estate consultancy firm CBRE Romania.
Some 47% of the outsourcing companies in Romania work in the developing and maintenance of software, 17% are active in business services such as human resources, accounting and support, whereas 12% mainly offer call center services.
Outsourcing grew by 40% in Romania in the last four years. The local outsourcing market has over 200 companies, with about 67,000 employees. It covers about 500,000 sqm of office space.
Posted by Veronica Silva Cusi, news correspondent
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About CB Richard Ellis:
CBRE Group, Inc., a Fortune 500 and S&P 500 company headquartered in Los Angeles, is the world’s largest commercial real estate services firm (in terms of 2012 revenue).
Published: Monday, November 23, 2015