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News : OnQ Launches Robotic Process Automation Service for Healthcare

#contactcenterworld

Houston, TX, USA, Jan, 2020 -- OnQ, a healthcare RCM solutions company, is pleased to announce the successful launch of its Robotic Process Automation (RPA) products and services. OnQ’s scalable RPA solutions improve quality, create efficiencies, and simplify processes in medical billing. 

"We’ve broken new ground in applying robotic technology to the healthcare billing industry," explains OnQ CEO Jack McBride. "OnQ’s scalable RPA is an exciting development that’s providing substantial benefits for both our clients and our employees. By automating repetitive tasks, we have greatly increased efficiency and freed up employees for more meaningful work. Our unique position enables us to rapidly develop, deploy, and scale RPA solutions that produce better results at a lower cost than outsourced labor."

"OnQ’s new technology has been an excellent addition for our organization," said Karen Thompson, Vice President of RCM for US Radiology Specialists, Inc. "Robotic Process Automation (RPA) has reduced our costs while also improving the quality of our results. OnQ’s programming team made the deployment so easy for us. It has been a long time since I have seen a technology implemented this quickly and with such a significant benefit. We’re excited to rapidly expand OnQ’s BOT technology throughout our revenue cycle process."

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com


About ONQ:
Company LogoONQ is an international RCM outsourcing company whose niche is "RCM support through technology & labor solutions." ONQ works diligently to maintain a passion for "Building a winning family through service & innovation." By partnering with ONQ, physicians, billing companies, hospitals and payors can capitalize on billing expertise, take control of their revenue cycle, maximize reimbursements, and enjoy complete transparency of their business operations. ONQ’s Passion: Building a winning family through service & innovation. ONQ’s Niche: RCM support through technology & labor solutions.
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Today's Tip of the Day - What Does Your Business Need?

Read today's tip or listen to it on podcast.

Published: Monday, January 27, 2020

Printer Friendly Version Printer friendly version

2022 Buyers Guide Recruitment Products/Services

 
1.) 
Emmersion

Automated Language Testing
Emmersion offers automated assessments to quickly and accurately test speaking, writing, and grammar fluency in 9 languages and counting. We help contact centers improve CSAT scores by screening for top talent and retaining top performers.

2.) 
MainTrax

HireTrax
HireTrax, MainTrax's standalone pre-hire virtual interviewing solution, automatically analyzes the behavioral characteristics found in each candidate's VOICE to help you select reps better suited for the specific job at hand. After all, agents speak with your customers for hours each day so it's vital they possess the behavioral characteristics and personality traits necessary to be successful. By picking those with tendencies of empathy and positive behavioral traits, you'll have a higher caliber of candidates who will perform better on the job and stay.

3.) 
Orion Learning Services Inc.

Assessments for Recruitment, Talent Management, Succession Planning
Looking for assessment tools to help you recruit faster, better and more accurately?

Orion Learning offers a full suite of assessment tools designed to target and report on candidate potential. Our tools are used for recruitment, talent management, succession planning and coaching/mentoring. All of the tools are delivered online and the reports are available online and will provide you with an amazing view of the candidate/individual's potential, interview questions, coaching/mentoring steps and much more.

If you're looking to find the candidate/individual with the highest potential, call Orion today!

4.) 
Vads

VADS Recruitment Services
VADS Indonesia provides a recruitment process with strict selection with various requirements according to client needs. VADS Indonesia also has a database of trained candidates so that it can meet the agent needs quickly and in large numbers.

5.) 
SalesMatch Ltd

Contact Centre Behavioural Assessments
SalesMatch is an intelligent web based sales and contact centre behavioural assessment platform. It is based on the well known, tried and tested DISC psychometric theory, used by thousands of organisations round the world.

- Reduces Agent Attrition - By selecting the right agent for the role
- Increases Performance - By matching the character profile to the task
- Reduces Time Off - A well matched profile to the role reduced work
stress
- Reduces Recruitment Costs - By early identification of the right candidates

Putting the right person in the job role has become the key focus in the drive...
(read more)

6.) 
TactiCall Recruitment Services

TactiCall Recruitment Services
Permanent Placement
Temporary / Labour Hire / Contingent and Contract Hire
Recruitment Consulting Services
Assessment Centre Design and Facilitation
 

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