Dallas, TX, USA, Sept 17, 2019 -- OnviSource announced it has expanded its Automata Robotics Process Automation solution with a new, no-code platform, called Orchestra, powered by Company’s new proprietary Artificial Intelligence engine, iMachine 2.0.
Automata is part of OnviSource’s ia.Enterprise Intelligent Automation (IA) solutions and delivers Robotic Process Automation (RPA) and Intelligent Process Automation (IPA), when combined with Company’s iMachine 2.0 AI engine.
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The brain behind Automata is Company’s iMachine 2.0, which offers analytical features beyond rule-based automation, using three levels of AI technologies, including Machine Learning (ML), NLP/NLU with Dialog Frame for Conversational AI, and Deep Learning with artificial neural network capability for deeper intent and sentiment analysis.
"The two major and essential technologies required to deliver true Intelligent Automation capabilities are RPA and AI," said Art Yri, Chief Technology Officer at OnviSource. "We are pleased that we have been able to develop and deploy fully featured and proprietary technologies and platforms to deliver both."
Posted by Veronica Silva Cusi, news correspondent
OnviSource enables companies to cost-effectively optimize, automate, and unify their customer interactions, business transactions and processes for their contact centers, back offices, and IT organizations through software products, cloud services or outsourcing solutions. Founded in 2004, the company has a well-established customer base with over 1,100 installations in a broad range of industries, has experienced consistent growth and profitability.
Published: Wednesday, September 18, 2019
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