News : Ooredoo Launches New Fibre Gateway, Remote Customer Service
Doha, Qatar, Aug 31, 2015 -- Ooredoo Qatar announced the launch of two new services designed to enhance fibre customers' online experience. For new fibre customers, Ooredoo is launching the SuperNet Fibre Wi-Fi Broadband Gateway.
All new Fibre connections will automatically be provided with the device, which replaces Ooredoo's existing gateway device. For existing customers who want to upgrade to the enhanced gateway, the device can be purchased in Ooredoo Shops for a one-off payment from 1 September.
In addition to the new gateway, Ooredoo is introducing a remote management capability for customers, removing the need for technicians to visit a customer's premises. Customers who face problems with their Wi-Fi service or broadband can call the Ooredoo call centre, and the team will be able to detect and fix a wide range of problems using home device management. The service will be available to both customers using the new SuperNet Home Broadband Gateway as well as those on existing Ooredoo Wi-Fi access points.
Posted by Veronica Silva Cusi, news correspondent
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