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News : Opel-Vauxhall Customer Service Lines Now Open
Luton, England, April 4, 2016 -- Who you gonna call? The Opel-Vauxhall new pan-European Customer Contact Centre. If you need it.
What began in March, the two brands opened a new call center in Luton, England to serve customers in 33 countries from the United Kingdom to Russia. Services include advice about vehicle diagnosis, field reports and order tracking.
"This is a fantastic move for our business. Having a multi-lingual, cutting-edge team working within hi-tech facilities, will empower staff to focus on operational excellence," said Vauxhall Chairman and Managing Director Rory Harvey, in a press release.
This is part of GM’s investment in hopes of "creating customers for life."
Building off of Vauxhall’s existing Luton manufacturing plant, the addition has created 300 new jobs for the area.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Record Unsolicited Customer Feedback
Published: Wednesday, April 6, 2016