News : OpenMarket Adds Texting for Landlines and Toll-Free Numbers
OpenMarket, a provider in enterprise mobile engagement, offering short codes, long codes, one-way and two-way global SMS, and now text-enabled landlines and toll-free numbers for enterprise messaging in the US and Canada. The addition of this capability to the company’s SaaS-based services enables businesses to send and receive text messages from existing and familiar toll-free and landline phone numbers to enhance their customer service and boost sales.
"Text messaging, in combination with voice calls and email, has proven to be an effective means for enterprises to proactively engage with their customers," said John Pierson, general manager of proactive engagement solutions for Nuance Communications. "By working with OpenMarket, we can enable companies to use their existing landlines and toll-free numbers to send and receive text messages and provide more meaningful interactions between mobile customers and businesses."
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
Today's Tip of the Day - Know Yourself Before You Look At Your Competitors
More Editorial From OpenMarket Inc.
About OpenMarket Inc.:
OpenMarket helps enterprises in any industry to use mobile to directly engage their target audience.
Published: Thursday, January 15, 2015
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
|PT Telekomunikasi Indonesia|
Telkom Group is the only state-owned telecommunications enterprise as well as telecommunications and network service providers in Indonesia. Telkom Group serves millions of customers throughout Indone...
Recognized as a worldwide provider of IP-based communications services to businesses, AT&T is also a provider of wireless, high speed Internet access, Wi-Fi, local and long distance voice, and directo...
BT is provider of communications services and solutions for everybody in the UK and for corporate customers in the rest of Europe, with global reach through partnerships. BT provides services for all ...