News : OpenMarket Adds Texting for Landlines and Toll-Free Numbers
OpenMarket, a provider in enterprise mobile engagement, offering short codes, long codes, one-way and two-way global SMS, and now text-enabled landlines and toll-free numbers for enterprise messaging in the US and Canada. The addition of this capability to the company’s SaaS-based services enables businesses to send and receive text messages from existing and familiar toll-free and landline phone numbers to enhance their customer service and boost sales.
"Text messaging, in combination with voice calls and email, has proven to be an effective means for enterprises to proactively engage with their customers," said John Pierson, general manager of proactive engagement solutions for Nuance Communications. "By working with OpenMarket, we can enable companies to use their existing landlines and toll-free numbers to send and receive text messages and provide more meaningful interactions between mobile customers and businesses."
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OpenMarket helps enterprises in any industry to use mobile to directly engage their target audience.
Published: Thursday, January 15, 2015