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News : Opower Announces Next Generation of Customer Engagement Platform
Arlington, VA, Oct 14, 2014 -- Opower (NYSE: OPWR), a provider in cloud-based software for the utility industry, announces enhancements to its technology platform through the release of Opower 5.5: Flex. Built upon investments made earlier this year, Opower 5.5: Flex enables utilities worldwide to meet rising customer expectations.
"We invested significantly in this latest platform release to extend our deep analytic and automation capabilities and to launch an open ecosystem for partners, so that we can deliver even stronger business results for our utility clients," said Opower CEO Dan Yates. "Our utility partners are focused on improving their customer engagement capabilities, and they need enterprise class solutions. This mid-year release continues the journey we began in Opower 5: Flex, and adds a new layer of ecosystem extensibility and platform sophistication."
New capabilities include patent-pending customer analytics and automation that deliver better personalization and can scale in real-time.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Where Is The Problem?
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Opower is a publicly held Software-as-a-Service company that provides cloud-based software to the utility industry and transforms the way utilities relate to their customers.
Published: Thursday, October 16, 2014