Sydney, Australia, Oct 15, 2018 -- Optus Business announced three new offerings for Optus GO, which now includes solutions for contact centre, security and storage, in addition to enhancements for its existing connectivity, collaboration and cloud solutions.
In February, Optus Business launched Optus GO, a suite of products which simplified core Information Communication and Technologies (ICT) essentials for businesses of all sizes, providing access to powerful connectivity, collaboration and cloud solutions.
"The Optus GO solutions were created in response to our customers who are looking for the benefits of ICT solutions without the cost or burden of ownership and management," said John Paitaridis, Optus Business Managing Director. "We designed Optus GO to save our customers time and money by simplifying technology, delivering connectivity and ICT as an end to end solution in a secure and managed environment."
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The new Optus GO solutions being rolled out include:
Optus GO Contact Centre, which provides enterprises with cloud-based contact centre capabilities, including management of inbound calls, outbound calls, chat and email, social, workforce management, quality management and analytics.
Optus GO Security, which has a cloud security architecture fully managed by Optus. It protects enterprises’ data at the points it is most vulnerable including email and web protection.
Optus GO Storage, which offers flash-based, storage-as-a-service solution. The service allows enterprises to exceed reserved capacity commitment as business requirements grow.
Optus Business has also now added additional features which enhance the connectivity, cloud and collaboration offerings launched in early 2018.
Mr Paitaridis predicts that IOT, advanced data analytics, artificial intelligence and 5G will soon offer huge opportunities for business, however, businesses need to get their core platforms right as a foundation.
"An enterprise must address key network and ICT needs as a solid foundation for optimising their investment in next generation technologies. Optus GO delivers speed, reliability and a range of enterprise ICT services which help accelerate our customers’ digital strategies."
Posted by Veronica Silva Cusi, news correspondent
SingTel Optus Pty Limited is the second largest telecommunications company in Australia, and is a wholly owned subsidiary of Singapore Telecommunications. The company primarily trades under the Optus brand, while maintaining several wholly owned subsidiary brands, such as Virgin Mobile Australia and Boost Mobile in the mobile telephony market, Uecomm in the network services market and Alphawest in the ICT services sector.
Published: Tuesday, October 16, 2018
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