News : Optus Pairs with Cisco for Data Virtualisation
Sydney, Australia, Aug 31, 2015 -- Telecommunications carrier Optus has begun offering Cisco's data virtualisation technology to provide Optus Business customers with more efficient data management, storage, security, virtualisation, and insights.
Optus' partnership with Cisco, announced on Monday morning, will combine the telco's own cloud capabilities with Cisco's more data virtualisation and integration tools, allowing for an end-to-end integrated shared cloud storage and agile data insights solution.
Eight data virtualisation-based engineers from Cisco are already working across the joint project, with the IT provider set to be begin training more in future.
"We are excited by the compelling benefits this technology can offer our customers in Australia, which have been well demonstrated in the US market, particularly in the financial services industry," said Jennie McLaughlin, head of Business Applications and Solutions for Optus Business.
"We are proud of our long-standing relationship with Optus, and look forward to continuing to support Optus' growth as an end-to-end ICT provider," said Jason Brouwers, director of Cisco's Partner Business Group, on Monday.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Segment Your Customers
More Editorial From Optus
SingTel Optus Pty Limited is the second largest telecommunications company in Australia, and is a wholly owned subsidiary of Singapore Telecommunications. The company primarily trades under the Optus brand, while maintaining several wholly owned subsidiary brands, such as Virgin Mobile Australia and Boost Mobile in the mobile telephony market, Uecomm in the network services market and Alphawest in the ICT services sector.
Cisco provides Unified Customer Contact solutions that extend customer care beyond simple phone transactions and the traditional contact centre to unique content-rich customer centric experiences. These solutions let you uniquely personalize communication with individual customers through a variety of media including voice, Web, e-mail, and video.
Published: Tuesday, September 1, 2015