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News : Organizations Prepare for a Future of Work from Anywhere

#contactcenterworld, @star2star, @Frost_Sullivan

Sarasota, FL, USA, Oct, 2020 -- For many businesses, COVID-19 was a wakeup call that revealed a lack of operational preparedness when access to physical office spaces became limited. Star2Star, a global provider in cloud-native collaboration solutions for the enterprise, recently worked with Frost & Sullivan to examine the long-term thinking businesses need to carefully design work-from-anywhere strategies.

Frost & Sullivan Flexible and Remote Working dataThe report, "Digital Transformation is No Longer Optional—It is Imperative" discusses the immediate needs companies have for connecting geographically dispersed teams. It also assesses how Unified Communications-as-a-Service (UCaaS) solutions support both the short-term goal of remote collaboration, as well as long-term goals to incorporate work-from-anywhere technologies and tools to enable effective organizational transformation and business continuity.

"We recommend that businesses make work-from-anywhere a key pillar of their digital transformation and business continuity strategies," explained Elka Popova, VP of Information & Communication Technologies at Frost & Sullivan. "The key is to future-proof your technology investments by choosing cloud-based communications and collaboration tools that effectively support virtual organizations now and in the future."

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"Communications solutions represent the connective tissue among employees, as well as between the company and its customers, partners and suppliers," said Michelle Accardi, President and Chief Revenue Officer at Star2Star. "We are proud to enable collaborative virtual office environments that better prepare organizations for the future of work from anywhere."

KEY TAKEAWAYS:

Staying connected while social distancing continues to be a top business priority.

Long-term strategies must also accommodate work from anywhere—not just employee homes, but also coffee shops, hotel rooms, airports, and other locations.

Natural disasters like the global pandemic are compelling organizations to adopt cloud services, mobility, artificial intelligence (AI), and other advanced technologies to drive success during both economic expansion and recessions.

To future-proof technology investments and prepare for intensifying competition in all industries, businesses are moving mission-critical communications and collaboration workloads to the cloud.

Evolving health and business considerations require open communications platforms that can easily adapt to a business’ evolving communications strategy.

#contactcenterworld, @star2star, @Frost_Sullivan

Posted by Veronica Silva Cusi, news correspondent
Source: Star2Star


About Star2Star Communications:
Company LogoFounded in 2006 in Sarasota, Florida, Star2Star Communications delivers the World’s Most Complete and Scalable Cloud Communications Solution. Star2Star unifies customers’ voice, video, fax, instant messaging and presence management into a single, easy-to-use system. Star2Star’s award-winning, patent-pending Constellation™ Network overcomes the reliability and quality limitations of other communications technologies.
Company RSS Feed   Company Facebook   Company Twitter   Company YouTube   Company LinkedIn   Company Profile Page

About Frost & Sullivan:
Company LogoFrost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants. For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies?
Company RSS Feed   Company Twitter   Company LinkedIn   Company Profile Page

Today's Tip of the Day - Retention Team

Read today's tip or listen to it on podcast.

Published: Friday, October 16, 2020

Printer Friendly Version Printer friendly version

2020 Buyers Guide Recruitment Products/Services

 
1.) 
MainTrax

HireTrax
HireTrax, MainTrax's standalone pre-hire virtual interviewing solution, automatically analyzes the behavioral characteristics found in each candidate's VOICE to help you select reps better suited for the specific job at hand. After all, agents speak with your customers for hours each day so it's vital they possess the behavioral characteristics and personality traits necessary to be successful. By picking those with tendencies of empathy and positive behavioral traits, you'll have a higher caliber of candidates who will perform better on the job and stay.
PH: 612-817-4090

2.) 
Orion Learning Services Inc.

Assessments for Recruitment, Talent Management, Succession Planning
Looking for assessment tools to help you recruit faster, better and more accurately?

Orion Learning offers a full suite of assessment tools designed to target and report on candidate potential. Our tools are used for recruitment, talent management, succession planning and coaching/mentoring. All of the tools are delivered online and the reports are available online and will provide you with an amazing view of the candidate/individual's potential, interview questions, coaching/mentoring steps and much more.

If you're looking to find the candidate/individual with the highest potential, call Orion today!
PH: 1-416-992-5158

3.) 
Vads

VADS Recruitment Services
VADS Indonesia provides a recruitment process with strict selection with various requirements according to client needs. VADS Indonesia also has a database of trained candidates so that it can meet the agent needs quickly and in large numbers.
PH: 0217991445

4.) 
TactiCall Recruitment Services

TactiCall Recruitment Services
Permanent Placement
Temporary / Labour Hire / Contingent and Contract Hire
Recruitment Consulting Services
Assessment Centre Design and Facilitation
PH: 07 3831 6333
 

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