News : ORGANO Selects Talkdesk Enterprise Cloud Contact Center to Elevate Customer Experience
San Francisco, CA, USA, Jan 14, 2020 -- Talkdesk(R), Inc., a cloud contact center for innovative enterprises, announced ORGANO(R) chose Talkdesk Enterprise Cloud Contact Center to power its customer service operations. With Talkdesk’s integrations with CRM systems, add-on capabilities through AppConnect, and a reputation for reliability and data security, ORGANO aims to make customer experience a competitive advantage with Talkdesk.
"Supporting our customers and distribution partners with a superior level of customer service is what sets ORGANO apart in a highly dynamic environment," said Shella Chua, SVP Global Admin and Distributor Services of ORGANO. "The agility, flexibility and stability of Talkdesk’s cloud contact center allows us to remain ahead of our customers’ needs through a rapid pace of product innovation and seamless integrations in an easy-to-use and comprehensive solution."
"We are excited to be the customer service backbone of ORGANO’s growing operation with Talkdesk enterprise cloud contact center solutions as the foundation for its outstanding customer experience," said Tiago Paiva, chief executive officer, Talkdesk. "Today’s forward-thinking enterprise organizations like ORGANO are setting themselves apart through superior customer service and transforming their contact centers with Talkdesk to keep pace with customer demand."
Posted by Veronica Silva Cusi, news correspondent
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Talkdesk Enterprise Contact Center Platform empowers companies to make customer experience a competitive advantage. With enterprise-class performance and consumer-like ease of use, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings. Over 1,400 innovative enterprises around the world with thousands of seats, including IBM, Acxiom, and Zumiez rely on Talkdesk to power their customer interactions.
Published: Thursday, January 16, 2020
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