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News : Orion180 Connects to IVANS Distribution Platform to Enhance Customer Experience

#contactcenterworld

Melbourne, FL, USA, Ma 8, 2022 -- Orion180, a homeowners insurance provider leveraging advanced proprietary technology to serve independent insurance agents in the Southeastern U.S., announced that it has integrated with IVANS Download. Integrating with rating systems such as IVANS increases the visibility of Orion180 to a wider broker audience and it provides existing agency partners with more efficient access to the company products.

IVANS Download is a cloud-based data exchange software that delivers the latest policy-related information to an insurance company's agency partners directly into their management systems, ensuring that current, accurate information is instantly available throughout underwriting and servicing. With IVANS Download, agency partners can automate information exchange, increase operational efficiency, reduce errors and omissions, and deliver an insured experience.

"Our focus is to provide our agency broker partners with an optimal customer experience by making ease-of-use a priority; IVANS Downloads is another step to enhance our brand's interactions with our agent partners," said Ken Gregg, CEO and Founder of Orion180. "By integrating into systems like IVANS, we're giving our partners the tools they need at the onset of the quoting and binding process to help them become more efficient and manage more sales volume."

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In addition to IVANS Download, Orion180 will also be integrated into Vertafore's Personal Line (PL) Rater and EZLynx's Rating Engine by the end of Q2 2022. Both rating systems allow agents to input insurance application information to get dozens of comparative pricing options from different insurance companies in seconds, instead of spending hours going through individual platforms. 

Headquartered in Florida, Orion180 operates in North Carolina, South Carolina, Alabama, Mississippi, Tennessee and Georgia with plans to continue expanding in 2022.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com


About Orion180:
Orion180 is a homeowners insurance provider leveraging advanced proprietary technology to serve independent insurance agents in the Southeastern United States. Providing a combination of human interaction and unsurpassed technology, Orion180 enables real time quoting, binding, and issue functions in a matter of minutes. The company simplifies the homeowners insurance process, providing products that are innovative, fast, and secure. Its product has an A- A.M. Best rating, which means consumers are protected even for the most severe losses.
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Today's Tip of the Day - Employees

Read today's tip or listen to it on podcast.

Published: Thursday, March 10, 2022

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2022 Buyers Guide Payment Services

 
1.) 
Branch

Branch Employer Payments Platform - Earned Wage Access
Give employees instant access to a portion of their earned wages before payday! Branch helps businesses modernize their payment methods to empower working Americans. Earned wage access—with no-fee banking and access to a digital wallet and free debit card—are just some of the tools in our fast, free, and flexible platform. With Branch, businesses streamline existing payroll processes, save money, and provide faster payments and free digital banking to their employees—no pre-funding or capital required.

2.) 
Eckoh

CallGuard, ChatGuard,
Securing payments for on-premise or remote agents for telephone, IVR, web, mobile, Chat and Chatbot.

A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details.

CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents.

ChatGuard makes payments in Chat PCI DSS compliant and...
(read more)

3.) 
PayGuard

PayGuard®
Award-winning PCI compliance phone and multi-channel payment application.

PayGuard® is easy to deploy, very easy for agent to use from the office/contact centre or from home and is affordable.
 

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