News : OSG Billing Services Expands Robust Communications Platform Through Two New Acquisitions
Ridgefield Park, NJ, USA, Sept, 2018 -- OSG Billing Services (OSG), a provider of omnichannel billing and payment solutions, customer engagement and critical customer communication management, announced that it has completed the acquisitions of Applied Information Group, Inc. (AIG) and TeleReach, Inc. AIG is a provider of email and database management, data processing and digital marketing solutions headquartered in Kenilworth, NJ. TeleReach is a full-service call center and a provider in customer engagement solutions located in Plainville, CT. Both companies will continue to operate under the same respective management teams.
"At OSG, the needs of our customers help to drive our product development and acquisition decisions. AIG and TeleReach bring significant enhancements to our communications platform and align with our core mission of offering clients the most innovative and comprehensive ways of reaching their customers," states Scott W. Bernstein, OSG’s Chairman and CEO. "Both companies share in OSG’s customer-first philosophy and commitment to innovation. We look forward to working with the talented teams at both companies."
"This is an exciting time for AIG," states Mitch Rubin, President of AIG. "Joining the OSG family will take our technology and service offerings to new heights. By joining forces, we have a tremendous opportunity to create value for our customers and employees."
"We are excited to be welcomed into the OSG family, having known and respected OSG for many years," states Gary Reach, President of TeleReach. "We know that partnering with a company like OSG not only strengthens our offerings, but also allows us to expand our customer base and enter into new markets."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - What Are Your Needs?
For more than 25 years, OSG has been a leading outsourced provider of omnichannel billing and payment solutions, offering a full suite of integrated customer communications and engagement solutions that transform the way our clients reach their customers. From transactional documents to strategic marketing initiatives, OSG employs cutting-edge digital technology to expertly craft communications that enhance the customer experience. OSG’s reputation for excellence is based upon award-winning communications solutions and long-term investment in clients’ success.
Published: Thursday, September 13, 2018
|Bright Pattern Inc|
Bright Pattern is an effective cloud contact center software which helps businesses to simplify multichannel service. Bright Pattern’s solution features enterprise-grade architecture that offers n...
Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, an...
Calabrio is revolutionizing the way enterprises engage their customers with Calabrio ONE, a unified workforce optimization (WFO) suite—including call recording, quality management, workforce managemen...
Genex, part of the IPE Group UK, is an outsourcing provider of customer experience management and trusted by world’s leading brands. We achieve results through transforming our clients' businesses and...