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News : OspreyData Opens Vancouver Office to Service Canadian Oil and Announces new Hire

#contactcenterworld

Houston, TX, USA, Jan. 29, 2020 -- OspreyData, the creator of Production Intelligence Suite of Artificial Lift Optimization software for Oil & Gas, announced the opening of their new location in Vancouver, BC, Canada which will also serve the Oil and Gas community in Calgary, AB. This office will include staff for Professional Services, Data Science and other technical functions.

OspreyData's Canadian operations will join the company's other locations including headquarters in Orange County, CA and operations in Houston, TX.

"To ensure our ability to service all of our North American customers, we felt it imperative to expand our operations to include Canada," said Ed Cowsar, CEO of OspreyData. "Not only does this allow us to have services closer to our clients but opens new opportunities for us to tap into the rich technology ecosystem in the Vancouver area, and to service clients in Calgary."

OspreyData has also hired Jon Snyder, Petroleum Engineer as Customer Engagement Manager to help service clients in North American Oil and Gas. Jon worked as a Reservoir and Production Engineer, responsible for Artificial Lift at offshore producer Venoco, and in the Piceance Basin for Encana where he also was on their New Ventures Team where he did decision strategy analysis on new projects in the Bakken, Haynesville Shale, San Juan Basin, DJ Basin, Fayetteville Shale, Eagle Ford, and Marcellus. He also worked at Burlington Resources which was acquired by Conoco. He is experienced in managing production and the analytics associated with production optimization and brings value to OspreyData Oil and Gas clients implementing digital oilfield strategies to lower operating expenses and get more done with their Production Intelligence technologies. Jon Snyder is a Colorado School of Mines Petroleum Engineer and is speaking at PPDM this week in Houston on "Real Time Data in Oil & Gas: How to Prepare for It." Tim Burke, VP of Operations for OspreyData, said, "Jon represents that valuable intersection of experienced Petroleum Engineering and Advanced Analytics in Production Operations that helps the Operator scale production efficiently while avoiding well downtime."

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com


Today's Tip of the Day - Finding A Workforce Management System

Read today's tip or listen to it on podcast.

Published: Thursday, January 30, 2020

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2021 Buyers Guide Payment Services

 
1.) 
Branch

Branch Employer Payments Platform - Earned Wage Access
Give employees instant access to a portion of their earned wages before payday! Branch helps businesses modernize their payment methods to empower working Americans. Earned wage access—with no-fee banking and access to a digital wallet and free debit card—are just some of the tools in our fast, free, and flexible platform. With Branch, businesses streamline existing payroll processes, save money, and provide faster payments and free digital banking to their employees—no pre-funding or capital required.

2.) 
Eckoh

CallGuard, ChatGuard,
Securing payments for on-premise or remote agents for telephone, IVR, web, mobile, Chat and Chatbot.

A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details.

CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents.

ChatGuard makes payments in Chat PCI DSS compliant and...
(read more)

3.) 
PayGuard

PayGuard®
Award-winning PCI compliance phone and multi-channel payment application.

PayGuard® is easy to deploy, very easy for agent to use from the office/contact centre or from home and is affordable.
 

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