#contactcenterworld, @UJETco
San Francisco, CA, USA, Feb 15, 2023 -- UJET, Inc., a contact center platform, announced Outdoorsy selected UJET as the foundation of its customer service operations. Outdoorsy is an on-demand RV rental and outdoor travel marketplace. Outdoorsy needed a contact center solution to match its reputation, keep up with its growth, and provide the data insights it needed to stay ahead of shifting consumer trends.
"Supporting our customers with a superior level of customer service is what sets Outdoorsy apart from our challengers in a highly competitive marketplace," said Dana Golding, director of customer support and operations, Outdoorsy. "The agility of UJET cloud contact center solutions enables Outdoorsy to exceed our customers’ expectations through quick service scalability, consistent product innovation, and comprehensive reporting on an easy-to-use platform."
"We are excited to support Outdoorsy’s growing operation with enterprise-grade cloud contact center solutions as the backbone of its outstanding customer experience," said Vasili Triant, chief operating officer, UJET. "Today’s forward-thinking enterprise organizations like Outdoorsy are making customer experience a competitive advantage with UJET and transforming their contact centers to keep pace with customer demands."
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com
About UJET:
UJET is a cloud contact center platform for smartphone era CX. By modernizing digital and in-app experiences, UJET unifies the enterprise brand experience across sales, marketing, and support, eliminating the frustration of channel switching between voice, digital, and self-service for consumers.
Published: Friday, February 17, 2023
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