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News : Outsourced Customer Contact Centre Launches ‘Digital’ Division

#contactcenterworld
Southend, UK, July 5, 2016 -- Outsourced contact centre Ventrica, based in Southend, has announced the launch of sister company, Ventrica Digital. The new business will be dedicated to providing a new type and range of customised and results-driven social management services to UK organisations, from SMEs (Small to Medium sized enterprises) through to large blue chip brands.

Managing Director and founder of Ventrica, Dino Forte commented, "As an outsourced contact centre we are already providing omni-channel customer service for some of the UK’s fastest growing businesses and leading global brands but realised there was a gap in the market to provide a more complete and tailored digital service offering that covers everything from responding to customers via digital platforms through to content provision, review moderation and monitoring.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: http://pressreleases.responsesource.com

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About Ventrica Ltd:
At Ventrica we help businesses to increase revenue through direct sales, appointment setting and lead generation. We assist mainly “Blue Chip” organisations with B2B and B2C customer acquisition, retention and development. We also specialise in media response, both voice and email for companies advertising in both B2B and B2C environments, including press, DRTV, Radio, Web and other media.