#contactenterworld
New Delhi, India, Apr 25, 2023 - In a significant achievement towards providing quality mental healthcare for all across the country, Tele Mental Health Assistance and Networking Across States (Tele-MANAS) helpline of the Union Ministry of Health & Family Welfare has reached a milestone by receiving over 100,000 calls since its launch in October 2022.
In a tweet by Union Health Minister, Dr Mansukh Mandaviya congratulated the countrymen for this feat.
The National Tele Mental Health Programme of India was inaugurated on the occasion of World Mental Health Day on 10th October 2022. Since its inception, the service has aimed to create a digital mental health ecosystem that has provided a boost to the existing mental healthcare services.
The nation-wide service, an initiative of the Ministry of Health and Family Welfare, Government of India successfully completed its first 6 months of functioning, with currently over 38 functional Tele MANAS Cells spread across 27 States and UTs, providing mental health services in over 20 languages and over 1600 trained counsellors running the first-line services.
The National Tele Mental Health Programme of India focuses on building the mental health workforce of the nation through capacity building initiatives whilst simultaneously ensuring that mental health services can reach free of cost to every household and every individual, targeting the most vulnerable and unreached sections of society that may otherwise have gone unnoticed. With Tele MANAS reaching the 1 lakh mark in 6 months, it turns a new leaf in achieving its ultimate aim of building a robust digital mental health network throughout India.
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.expresshealthcare.in
Published: Wednesday, April 26, 2023
| 1.) |  CrankWheel Screen Sharing CrankWheel is an easy and simple screen sharing solution, made for the needs of salespeople and customer service agents. CrankWheel complements voice calls by adding visuals to ongoing calls. There is no need to get the customer off the phone, onto another platform. Agents share their screens by directing clients to a link that can be sent via SMS, email or simply spelled out. The client can enter on any device, mobile, desktop or tablet and enters the session instantly. There is no registration or download required by the client. Features: - Screen sharing - Agents can hand control over to the client - Warm lead capture widget that alerts the sales team instantly of an intere... (read more) |
NEXTGEN-TV PROGRAMMING
NOW PLAYING
Starting on the hour every hour today
Coming up this Week
 |  Bharat ParshotamHead Direct Delivery Absa |
 | Nathalya Wani Sabu Executive Vice President PT. Bank Central Asia, Tbk |
 | Aymen Ismail Head of Customer Engagement Solutions smart Europe GmbH |
 |  Emmanuel OmoikeTeam leader QPhoto Pty |
 | Sindhu Porwal Deputy Vice President ICICI lombard |
 | Pooja Raiyani Vice President ICICI Lombard GIC Ltd |
 |  Ben OxfordHead of Digital Crisis Support Services Lifeline WA |
 | Danny Singer Founder& Chief Product Officer Noetica |
 | Bill Quiseng Chief Experience officer Bill Quiseng dot com |
 | Eko Wiyanto Director -- Lead Consultant Service In Mind -- PT. Service Mandiri Indonesia |
LOGIN WITH YOUR CONTACTCENTERWORLD.COM ACCOUNT
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
Send To Friends Post On My Wall