CORONAVIRUS (COVID 19) - FORCING YOU TO WORK FROM HOME?!
Watch our Video with some tips (view here)
News : Over 2,500 Requests Resolved
Kouga Municipality, South Africa, Nov, 2018 -- More than 2 500 service requests and faults were resolved through Kouga Municipality’s Call Centre and Link app during October.
According to the latest figures, a total of 2 667 requests were submitted during this period and 2 566 were resolved.
Sewerage-related requests made up the bulk of the work, with 1124 septic tanks being emptied and 270 blocked pipes attended to.
The number of potholes repaired increased to 449 for October as the municipality’s road team continued their drive to fix streets that had been damaged by heavy rains in September.
A total of 285 water faults were resolved during the month, including 120 burst pipes, 80 general interruptions, 71 faulty meters, 11 pressure problems and three quality concerns.
Almost 250 electrical faults were addressed, including 195 general interruptions, 30 faulty meters, 17 exposed wires and five damaged boxes.
An additional 43 fused or damaged street lights were also repaired.
Other highlights during October included the removal of 15 trees that had been blown over by strong winds, the cleaning-up of 14 illegal dump sites and repairs to 16 damaged pavements.
Kouga Mayor Horatio Hendricks commended the municipality’s service delivery teams on their hard work.
"The statistics show that the municipality is responding well to service requests and I would like to encourage all our staff to keep up the good work," he said.
He further encouraged residents to download the Link app, which makes it easier to report and track faults.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Workforce Management Solutions
More Editorial From Kouga Municipality
Published: Thursday, November 22, 2018
2020 Buyers Guide Dialer Solutions
CList for Outbound Campaigns Management
CList by Comsys is an application that helps contact centers enhance the performance of their outbound campaigns. It accomplishes that by enabling the planning and execution of sophisticated communication strategies. Additionally, the AI-powered module of CList extends the possibilities of outbound campaigns delivering unprecedented results.
Comsys is a provider of οmnichannel customer engagement solutions that assist companies around the world in delivering unique customer experiences. For the last 15 years, Comsys designs and implements complex projects for clients from the outsourcing, financial services, telecommunications, and retail sectors. Comsys enjoys strategic partnerships with t...
Upcoming EventsSubmit Event