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News : Over 3,000 Mums and Dads Calling Parental Helpline Every Year

#contactcenterworld

Cork, Ireland, Sept, 2018 -- Over 3,000 mums and dads are calling a dedicated parental helpline every year.

Parentline is a confidential service for anyone who needs non-judgemental support or guidance.

The volunteer-led resource, which operates five days a week, is looking for more people to join their team.

CEO of Parentline Rita O'Reilly says they're looking for good listeners to volunteer.

"The main thing is to be a good listener because what you want to do is give the time to the parent and just hear what they're saying and reflect back on what they're saying."

#contactcenterworld
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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.irishexaminer.com

Today's Tip of the Day - Getting The Marketing Message Right

Read today's tip or listen to it on podcast.

Related Editorial

Published: Thursday, September 27, 2018

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2020 Buyers Guide
Get Listed
Telecoms

 
1.) 
Cloud IT Services GmbH

Dialfire
Dialfire offers you a complete call center solution that is simple and intuitive to use and adapts to your needs. It's completely cloud-based, saving you the hassle of setting up a phone system and installing software. In addition to predictive dialing and call blending of inbound calls, you can create personalized campaigns through an intuitive and easy-to-use interface. Features include automated workflows and full control over the agent screen.

You can see the full list of features here:
2.) 
Cloudonix

Cloudonix
Cloudonix provides businesses with software development tools (APIs/SDKs) enabling contextual communications, using existing communications tools and workflows.
Connect your website or mobile APP directly to your call or contact center, keeping the context of who the caller is, why they are calling, and how they got to you as part of the call.
3.) 
Megacall

VOIP services
Stay in contact quickly and easily with your international offices through Megacall.

Megacall will fulfill all your telecommunication requirements and on top of that go the extra mile and surprise you with new possibilities for your business, speed to action your requests and keeping within your budget.

📞 Virtual Switchboard
🔌 SIP trunk
🔢 Virtual number
📠 Call Center Solutions
PH: +34 952 667 511
4.) 
NetSapiens

SNAPsolution
Our SNAPsolution – UC and Collaboration tools – can be quickly deployed so you can realize your ROI just as quick. netsapiens offers a comprehensive suite of unified communications (UC) & Contact Center (CC) feature-sets to service providers. Custom-built to provide our partners with unprecedented levels of flexibility, customization, and ease of use.

netsapiens allows you to control your margins in order to improve your ROI. As a provider of a facilities-based solution, you are able to personally choose your origination, termination, hardware costs, etc. to fit your budget. We also allow you to strategically price your product for a maximum return on your investment by charging on a conc...
(read more)
PH: 7608463385
 

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