Hyderabad, India, May, 2021 -- Ozonetel, India’s provider of on-demand cloud communication/telephony solutions, has recently integrated with Google to launch Google’s Business Message on its Cloud Agent platform.
Ozonetel CloudAgent’s Google Business Message solution is a feature that enables businesses to chat with customers and prospects whenever they type in a business query on Google.
Typically prospects first search for a product or solution on Google, which leads them to the contact form on the business’ website. Cloud Agent’s newly launched conversation add-on now makes it possible to create a lead in the company’s CRM solution; this lead can then be followed up by the sales team. With this conversation, add-on prospects searching on Google can directly converse with a chatbot or live agent.
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Posted by Veronica Silva Cusi, news correspondent
About Ozonetel Systems:
Ozonetel Systems is a Hyderabad-headquartered cloud telephony services firm.
Google Inc. is an American multinational public corporation invested in Internet search, cloud computing, and advertising technologies.
Published: Tuesday, May 25, 2021
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