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#contactcenterworld, @paceassociation
Indianapolis, IN, USA, Nov 1, 2017 -- The Professional Association for Customer Engagement (PACE) is pleased to announce the addition of Puerto Rico to the PACE USA DNC Regulatory Guide.
The guide covers Federal (both FTC and FCC) and state specific telemarketing and TCPA regulations. State specific includes all contiguous states, Alaska, Hawaii and now Puerto Rico. The new Puerto Rico section includes a summary of the applicable rules with links to the applicable bills, laws or statues. Summaries by categories include several areas of telemarketing compliance such as Registration Requirements, Call Restrictions, Solicitation Disclosures, Call Monitoring rules and much more. This information is organized by topic as well as by state/territory.
"We continue to expand the information contained in the Regulatory Guides to meet the needs of our subscribers and telemarketing compliance professionals," said Dean Garfinkel, Administrator of the PACE Regulatory Guide.
The USA DNC Regulatory Guide is part of the PACERegulatoryGuide.com series. Other guides in the series include the Canadian DNC Regulatory Guide and the Charitable Fundraising Regulatory Guide.
#contactcenterworld, @paceassociation
Posted by Veronica Silva Cusi, news correspondent
Source: Quality Contact Solution
About Quality Contact Solutions:
Quality Contact Solutions (QCS) is a 100% U.S.-based B2B and B2C telemarketing and call center solutions provider. QCS is PCI Level 1 certified, experienced in many different industry verticals, and has 15 different locations in the U.S.
About Pace Professional Association:
PACE is the only non-profit trade organization dedicated exclusively to the advancement of companies that use a multi-channel approach to engaging their customers, both business to business and business to consumer. 
Published: Thursday, November 2, 2017
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