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News : Packleader Pacific Recruiting More Staff

#contactcenterworld, @PackleaderP

Suva, Fiji, May 1, 2020 -- Call centre, Packleader Pacific confirms they have not let go of any of their 250 staff and are even looking to recruit more staff at a time when many Fijian employers have had to let go of their staff because of the downturn in the economy due to the COVID-19 pandemic.

Local Director Unaisi Nadumu says since their main market, Australia is on lockdown, Packleader as an essential service provider has been able to assist Australians who cannot physically go out and do things. The areas of focus are energy and health insurance.

Nadumu adds that they have been very fortunate that they have been able to keep their business going and as such they have been able to keep all staff employed and are also able to create more jobs for Fijians.

#contactcenterworld, @PackleaderP

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.fijivillage.com


About Packleader Pacific:
Company LogoPackleader Pacific is the Fijian face of Packleader Group, an established Australian services company with a global outlook. Boasting an inbound and outbound voice and ‘live chat’, 450-seat customer contact centre in Fiji’s capital Suva. Packleader Pacific is an international-level facility staffed with trained professionals.
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Today's Tip of the Day - What Does Your Business Need?

Read today's tip or listen to it on podcast.

Published: Monday, May 4, 2020

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2022 Buyers Guide Visual Communications

 
1.) 
Premium Listing
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Optymyse - Digital Employee Engagement
Optymyse is a completely new way to empower, engage, motivate and retain your contact centre, call center and helpdesk agents. Optymyse is a unique neuroscience-based approach which takes care of your most valuable asset - your people and is focussed on improving mental health, wellness, wellbeing, motivation, happiness and reducing stress in the workplace.


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Co-Browsing Integration
Co-Browsing is the practice of web-browsing where two or more people are navigating through a website on the internet. Software designed to allow Co-Browsing focuses on providing a smooth experience as two or more users use their devices to browse your website. In other words, your customer can permit the agent to have partial access to his/ her screen in real-time.
 

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