Dubai, UAE, July 26, 2021 -- The Pakistan Consulate-General in Dubai has established a new call centre to help citizens in the northern emirates and advised Pakistanis to use the services through their already available app, according to a press statement by the Pakistan Consulate.
According to available reports, the new call centre can handle over 1,000 calls a day besides all the consular services are now available on the PakinDubai app, which was launched by the mission recently. Pakistanis in Dubai and the Northern Emirates have been advised to take advantage of new mobile app and call centre facilities so they won’t have to visit their consulate amid the pandemic.
....NOTE - content continues below this message
INVITATIONWe invite you and your colleagues to join us online as we take the highest rated industry conference online - join us and the elite in the industry at the NEXT GENERATION Contact Center & Customer Engagement Best Practices Conferences!
>>>>> FIND OUT MORE: HERE
"Our agents (will) respond and try to resolve issues and guide callers. This is first of its kind (call centre) among our diplomatic missions abroad," the consulate quoted as saying.
The app is currently available in Google Play Store and will soon be introduced on App Store as well. It will soon have a version in the Urdu language for the benefit of blue-collar workers.
Posted by Veronica Silva Cusi, news correspondent
Published: Wednesday, July 28, 2021
Provide an unparalleled, engaging user experience for the creation of dynamic voice broadcasting campaigns. Its block-based interface enables you to develop easy to complex call flows aligned with given strategic business targets by simple drag and drop operations.
Mass Automated Telephone Surveys are based on a key-pad answering system that enables you to poll large audiences with your own custom questions. They are great for:
- Building Customer Loyalty
- Lead Generation
- Enhancement of Current Service Portfolios
Manage the platform with great ease and assess your results. Schedule your demo or request a quote today!