#contactcenterworld, @vonage
Singapore, Apr 18, 2022 -- Vonage (Nasdaq: VG), a global provider in cloud communications helping businesses accelerate their digital transformation, is enabling China-based edtech platform PalFish to seamlessly connect with current and potential customers across multiple communications channels using the Vonage Communication Platform.
PalFish is a professional private online tutoring platform designed for English language learners from 3 - 12 years old and based on Pearson academic programs. With thousands of overseas students across South Asia on its platform, PalFish offers short duration classes of 25 minutes each through various interactive tools, helping kids maintain high attention to achieve an ideal learning outcome.
Vonage Communications APIs allow developers to easily enhance and build intelligent, intuitive customer experiences directly into their existing applications and devices. By embedding the Vonage Voice API and Messages API for WhatsApp communications into its platform, PalFish is able to connect with teachers, parents and students at scale, across geographies and channels.
"The partnership with Vonage has been crucial to helping us reach our audience more effectively," said a representative from PalFish. "While the use of communication APIs is a first for PalFish, the integration of the solution into our existing systems was seamless and fuss-free. This has not only enabled us to enhance customer experience but also helped us acquire new customers."
PalFish is also using the Vonage Messages API to offer efficient and seamless communication via WhatsApp.
"The use of edtech services has skyrocketed since COVID-19. In Asia Pacific, the e-learning market size will be worth USD 90 billion by 2026.1 Service providers need to effectively reach their audience in order to tap into this growing market and acquire new customers. The Vonage Communications Platform enables businesses like PalFish to easily integrate scalable, international capabilities into their existing offering and connect with their customers on their preferred channels," said Sunny Rao, Senior Vice President, Global Sales, Vonage.
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com
About Vonage:
Vonage (NYSE: VG) is a provider of communications services connecting individuals through broadband devices worldwide. Our technology serves approximately 2.4 million subscribers. We provide communication solutions that offer flexibility, portability and ease-of-use. Our Vonage World plan offers unlimited calling to more than 60 countries with popular features like call waiting, call forwarding and voicemail - for one low monthly rate.
Vonage Holdings Corp. is headquartered in Holmdel, New Jersey. Vonage is a registered trademark of Vonage Marketing Inc., a subsidiary of Vonage Holdings Corp.
Published: Wednesday, April 20, 2022
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