News : PanTerra Networks Announces Real-Time Business Analytics Capabilities
Santa Clara, CA, Dec 17, 2014 -- PanTerra Networks, a provider of unified cloud services for mid-market enterprises, announces its Unified Business Analytics offering for the mid-market. The solution combines Unified Communications (UC) analytics with content management analytics to monitor, react to and adjust business processes in real-time to make them more efficient and competitive. In today's dynamic business environment, contact centers, sales teams and support groups need real-time feedback on their business processes to understand the effectiveness of their resources.
"To continue to be competitive and stay ahead of changing business dynamics, it's critical for businesses to monitor, measure and report on all their key performance metrics on any device from a single platform," said Arthur Chang, CEO of PanTerra Networks. "Our Unified Business Analytics combines UC and content management analytics to create a complete end-to-end solution for businesses that want to drive more revenue while optimizing productivity and efficiencies in real-time."
GO FOR GOLD AND REPRESENT YOUR NATION!
The 2018 13th annual Top Ranking Performers Global Awards are open until 31st Dec 2017
Awards for all levels of staff and a fantastic range of corporate awards for contact centers! Click on the banner for details!
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Information Gathering Saves Your Company …
More Editorial From PanTerra Networks
About PanTerra Networks:
PanTerra Networks is a cloud-based Unified Communications service provider. It has a true unified communication system that is a real Software as a Service offering.
Published: Monday, December 22, 2014
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Salesforce.com delivers software-as-service offering a family of on demand solutions for integrated sales force automation, campaign management, customer service and support, and document and file man...
global provider of contact center services and back-office processing
Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, an...