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News : PBAPP Launches 24-Hour Call Centre to Enhance Service
George Town, Malaysia, Dec 4, 2017 -- The Penang Water Supply Corporation (PBAPP) in collaboration with Telekom Malaysia Berhad (TM) launched a 24-Hour Call Centre as part of efforts to ensure water supply service in the state reached an optimum level.
PBAPP chief executive officer Datuk Jaseni Maidinsa said the new call centre would handle all calls from customers regarding water supply problems in the state.
"All the central operating components, including technology, management services, and training will be handled by TM ONE and at the same time, PBAPP's consumer data security is guaranteed as stated in the PBAPP-TM ONE operating agreement," he told a news conference here today.
He said consumers can get in touch with the 24 Hour Call Centre via the toll-free number.
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Posted by Veronica Silva Cusi, news correspondent
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Telekom Malaysia Berhad, DBA TM, is a integrated solutions provider in Malaysia, and one of Asia's leading communications companies, with a market capitalisation of RM13.9 billion and a workforce of 26,629 employees.
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